Before booking your accommodation, it is important to check that a property, landlord or institution is part of a reputable accreditation scheme. An accreditation scheme is normally run by a local authority working together with institutions or professional landlord associations. Speak to your institution who may be able to provide you with further details in this area.
Landlords in schemes are committed to offering housing and services which meet specific professional standards. This includes how the contract is written, how properties are marketed and managed, how quickly any repairs are done, health and safety, how deposits and any disputes are handled.
Under accreditation schemes members’ properties are checked to ensure they meet these standards. If they do not, they can be removed from the scheme. If you move into housing which is part of an accreditation scheme, you know that the housing will be of an acceptable standard and that you will receive a fair and professional service. All schemes have a robust complaints procedure that you can use if there are any problems.
The National Codes are schemes for larger-scale student developments. There is one scheme for properties managed and controlled by education institutions, and another for privately rented properties.
Fake landlords operate in the private student housing market, preying on vulnerable (often international) students, for example by pretending to offer housing online, for example, through Facebook or Gumtree. Victims are asked to pay for a deposit for a house or flat that does not exist. Action Fraud has some useful tips on protecting yourself from rental fraud.
Remember that estate agencies cannot charge you a fee just for registering with them, and you should not pay for details of places they have to rent.