Our advice line is open from Monday to Friday, 1300 - 1600 hours (UK time). We answer about 8,000 calls annually, so our telephone advice line is very busy. This is why we ask you to try to find the information on our website first, or contact an adviser in your college or university.

You may not get through when you first call but please keep trying and you will be able to speak to someone.

• Outside the UK: +44 20 7788 9214
• Inside the UK: 020 7788 9214

Standard national/international call charges apply.

Please note that we only give advice by telephone. We do not offer personal appointments or advice by email.