Information for primary contacts

What is a Primary Contact?

Each member organisation has one Primary Contact, who is the main point of contact over membership issues and to whom we send the following on an annual cycle:

  • April/May: details of Board of Trustees elections
  • May-August: membership renewal information & new fees notices
  • September/October: membership renewal invoices (unless you ask us to send these to your Finance Office instead)

It is important we have an up-to-date primary contact for your institution or organisation. If you're unsure who yours is, then log in and have a look at your account page and then the 'Primary Contact' section. Please contact the membership team to let us know if the Primary Contact needs changing. 

As the primary contact, you can also view a list of contacts at your institution from your account page under the section 'Contacts'. Please check this periodically to ensure that the staff listed are all current. You can do this by contacting the membership team.

Any new colleagues who want to use the members' area of the website, can register themselves here. 

If you have any membership enquiries, you can ring us on 020 7288 4330 or get in touch with our membership team via our contact form here.

If you wish to withdraw from membership of or subscription to UKCISA you (the primary contact) must let us know in writing by 30 November in any given year, otherwise fees for that year may be incurred pro rata up to the time when we receive your notification.  Please contact us via the contact form.

Note: We reserve the right to terminate the membership of any member who is in arrears with payment of membership fees or other debts to UKCISA.

If you are the Primary Contact of a UKCISA member, you are eligible to vote in the annual elections to our Board of Trustees. All candidates standing for election must be nominated by two Primary Contacts.

Any member of staff at a member institution may stand for election to the Board. For more details see the Election Rules. Places come up for election in May each year.

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