International student services in colleges and universities 2010-11: self-audit tool

Date:Apr 2011
Topic(s): Benchmarking, Student services
Type(s): Surveys and reports

This self-assessment tool has been issued to accompany the UKCISA report International student services in colleges and universities 2010-11: a benchmarking survey. It is intended to help you benchmark your college or university’s provision of services for international students against others in the sector.

There is no single model of excellent provision and therefore no right or wrong answers. However, we hope the indicators about norms and standards will inform discussions about how best to meet the needs and expectations of international students in an increasingly competitive market.


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