Skills for new starters

Starting in a role working with international students can be an exciting time. The work can also present new and intricate challenges where no two days are ever the same. This two-part training course will equip you to navigate your way through the early part of your career working with international students. It will encourage you to reflect on how you contribute to the international student experience, as well as helping you to harness your skills to thrive in your role.  

This course will help you to:  

• Explore how your role relates and contributes to the international student experience 
• Identify the skills and tools needed to thrive in your role, and how UKCISA can support you 
• Find and navigate the key resources most relevant to your role 
• Discuss and explore good practice when working with international students 
• Learn to build and implement your professional boundaries  
• Develop good practices to help manage your professional wellbeing  

Our training is grounded in the principles of the #WeAreInternational Student Charter, a student-led document that provides guidance on delivering a world-class international student experience, from pre-arrival to post-graduation. This course will provide you with the tools, skills and knowledge to support the implementation of all areas of the Charter in your work.  

The course will be delivered in two parts. Delegates must attend both sessions:   

• Session 1: Tuesday 26 November 10.00am – 12.30pm  
• Session 2: Thursday 28 November 10.00am – 12.30pm 

Who should attend? 

This course is designed for staff that have recently started a role in education that works with international students. This may include, but is not limited to, roles in advice, compliance, fee assessment, admissions, or student experience.  

Suitable for: any staff working with international students 

Minimum experience level: no prior experience required 

The full list of courses we currently offer can be found here.